DECKELEVEN'S BLOG

Here you can find out what we have been up to. Feel free to leave a comment or give your feedback!

FAQ

How can I create switch signals ?

Switch signals are placed automatically by the game when you create a
route to a station with multiple platforms.

I’m stuck in level 10 “Sustainable Capitalism?” of the Free Campaign. How do I reopen the Fish Cannery?

You have to deliver planks TO the Fish Cannery itself. The Fish Cannery needs the planks to rebuild and reopen.

Version 1.0.11 made the goals clearer.

My purchase is stuck. I paid for a package, but I did not received it. What can I do?

Purchases are managed by Google via the Google Play Store app. We don’t manage payments directly.

Sometimes the Google Play app can get stuck.

Here is a procedure to help fix this issue:

1. Make sure that you have wifi or mobile data connection
2. Open your device’s Settings app Settings.
3. Tap Apps & notifications and then See all apps.
4. Scroll down and tap Google Play Store Google Play.
5. Tap Storage and then Clear Cache.
6. Next, tap Clear data.
7. Re-open the Play Store app
8. Re-open the game.

More info here:
https://support.google.com/googleplay/answer/7513003

The signals are not working correctly. What can I do?

The signals are working correctly, but can sometimes be confusing because they don’t work like traffic lights on the street.

The game uses a “Signalling Block System“, that is quite close to what real trains are using in real life (See this wikipedia article)

The basic principle is that the railroad network is broken up into a series of sections or “blocks”. Only one train may occupy a block at a time

You can create blocks by adding signals.

But be aware that:
– All tracks connected to the same side of a signal are part of the same block
– Tracks that are not connected by a switch, but are touching or crossing are part of the same block

Also upgrade your game to the latest version. The Signal tool has been improved to better show the blocks.

How do I transport electricity in the “Coal as a Cucumber” campaign?

You don’t have to transport electricity. Just deliver coal to the Power Station. If the Power Station has enough coal, it will start to generate electricity that will be available to the city.

When I upgrade a station, trains are not using the new track. What can I do?

Existing routes are not modified when you upgrade a station.

If you want your route to use the new station platform:

  1. Open the train route
  2. Open the Path Selector tool (Its the clipboard icon)
  3. Tap “Recalculate routes”

More info here

When I create a route from/to a multi-platforms station, how I can choose the second track?

When you create a route, you can only select a station. The router will choose the best track for you. If multiple tracks are possible, the router will create a multi-path route. The train will choose the best path dynamically depending on the traffic.

If you want to disable one or more paths of your route, you can use the Path Selector tool (It’s the Clipboard icon). More info here

How can I build industries in the Sandbox?

For the time being, it’s not possible. Industries are generated randomly by the game. We may add the possibility to create your own industries in a future update.

Where is the track doubling tool? How can I make double tracks?

In the game main screen, tap on the “Track” icon on the right, to start creating a track. Then on the right of the screen, you can choose between “Single Track”, “Double Track”, or “Bridge”

My long trains are stuck in a station. What can I do?

Usually, long train requires long platform stations. You can create a long platform station, by creating a regular station, and then extending the station platforms with the track tool.

Place the station signals accordingly: Make sure that when a long train is loading at a station, the train tail is not beyond the signal, or else the train tail will block the switching part of the station.

How can I create a Switching Signal? How is it different from a regular signal?

A switching signal is automatically created by the game when you create a route with multiple possible paths. The signal will be placed where the train has to make a decision between two paths.

A train will stop at a regular signal when the following block is occupied.

A train will stop at a switching signal, when a decision is not possible (because all the path destinations are currently busy)

My game keeps crashing / freezing. What can I do?

  1. Make sure to upgrade your game to the latest version.
  2. Avoid running too many background apps, like music players, while playing the game.
  3. Make sure Android is updated to the latest version.

We work very hard to make the game as stable as possible, but it is not possible to test every possible devices/OS configurations (There are more than 10000 different models of phones and tablets running Android today, and more than 20 different OS versions)

If you have problem with your game, you can submit a “Bug Report” directly from the game. Please include as much details as possible.

I have another question.

Please send your question with the contact form or post it the comment section.

16 thoughts on “FAQ

  1. Are there plans to add one way tracks / signals? Even with double tracks, and a signal on each end of each track, both trains try to use the same track for both direction and end up blocking each other at a station/terminal.

    1. It’s already possible to make one way tracks. Use intermediate waypoints to make trains go where you want.
      If you route a train to a destination with multiple platforms, the router will select multiple paths and create a switch signal.
      If one of the path goes the wrong way, you can disable it with the Path Selector tool.

  2. Few ideas for you here :
    1. In the indicator at the top (money,score,…), I would add a number of months the game is running and display that information when finishing the campaign.
    the ‘so that’ are :
    – I can restart the scenario and try to beat my score to achieve it
    – you may want to update some of the scenario to be complete in less than x months. (note: hopefully you could have telemetry in your product to switch those x months and potentially have different level of achievement – 1/2/3 stars
    – some of the loans may only be available when your network is x months old or if you income is y , it would make more sense for bank to not give money for no reason.

    2. I know it is stupid, but people like like me like to have some stupid achievement – 100 train build, 1000 passangers delivered, …

    3. in the sandbox, could we have different type of landscape ? the map are all green, there is no water so all the bridging stuff does not requires investment when playing in sandbox 🙁

    4.to increase complexity, the cost of the delivery could be change depending on the stock: for example if your logging Camp output is full, delivery wood should give less income as there is already stock. the idea behind in that case the player would be to force to create end to end network. typically at the moment, when starting, I should only be able to deliver one train with 3 wagons to get income, more than this not give me more income unless the network is created ?

    1. A lot of good ideas 🙂 I’ll add some to the backlog. We are thinking about adding difficulty levels for players who like a challenge.
      Improving sandboxes is definitely in the pipes, but we first need to finish the diesel and electric campaigns.

  3. I got 2 questions,
    1. What does the present at the end of the free campaign do?
    2. If you buy the steam pack, is there going to be extra things that you have to buy in the diesel and electric age to have everything, or is it like that you buy 1 time, and you get the “full game”?

    1. It gives you a new locomotive that you can use in the sandboxes or in the campaigns.
      All the DLC can be purchased independently, but there will probably be discount for returning customers.

  4. Would you please briefly explain the environmental score, really enjoying this game hope there is a lot more to come.

    Thank you

    1. Basically, each locomotive has an “eco-friendliness” rating. You can see it when you create a new train, tap on the locomotive to get its details.
      The ecology score is the eco-friendliness average of all your running trains.
      You can improve your score by using cleaner locomotive or by researching HQ bonuses.
      The ecology score will probably change a lot when the Electric campaign will be released, because it’s with electric trains that ecology makes the most sense.

Leave a comment

Your email address will not be published. Required fields are marked *